Pay up front for orders below €10. On orders above €20 customer agrees to pay half the invoice total upfront. The other half has to be paid on approval of the initial sketch.

Product will be delivered digitally through email. Any other method of delivery, either digital or physical, has to be mutually agreed before the work commences.

Seller will not be responsible for loss of product once it has been delivered.

Customer has right to two complete revisions in the sketching phase.

Customer has right to reasonable amounts of minor edits after completion (i.e eyecolour change)

Must be paid in euro.

Customer can ask for a refund on orders with no progress for 2 months, or when work has not been completed within four months.

Customer is required to contact the seller in a fast and responsive manner.

Products cannot be used for commercial use without additional fees.

Seller reserves every right to refuse or cancel any order, under condition of full refund, without giving reasons to Customer.